Satisfaction Surveys

Two surveys have been developed to get feedback from families about their experiences with foster care, adoption, and the child welfare system.

The “Satisfaction Survey of Agency Services” recounts the experiences families have had with Michigan adoption agencies, and asks questions such as:

  • Did this agency work with you in a prompt, courteous and professional manner?
  • Are you satisfied with the services the agency provided to you?
  • Were there barriers to your ability to become a foster or adoptive parent and if so, what were they?

To complete the Satisfaction Survey of Agency Services, please click here.

The “Satisfaction Survey of MARE Services” asks families to tell of their experience in contacting the MARE office by asking questions such as:

  • Do you feel your questions or concerns were addressed promptly and courteously? If no, why not?
  • Did you feel you received adequate information to answer your questions or address your concerns? If no, why not?
  • Was there other information you feel would have been helpful? If yes, what do you think would have been helpful?

To complete the Satisfaction Survey of MARE Services, please click here.

The results of these surveys will be posted once every quarter, once a minimum of ten (10) completed surveys are received.